Question 1

What is Watxio?

Accepted Answer

Watxio is a complete WhatsApp Business API operating system. It allows businesses to automate conversations, send bulk broadcast campaigns, manage multi-agent shared inboxes, build AI chatbots, and collect payments directly inside WhatsApp.

Question 2

How does Watxio differ from traditional WhatsApp tools?

Accepted Answer

Unlike traditional WhatsApp BSPs that charge high per-seat fees, limit contact sizes, or add 10-25% markups on Meta conversation fees, Watxio provides one flat rate with unlimited team seats, unlimited contacts, and 0% markup on official Meta API conversations.

Question 3

Is there any per-seat pricing or contact caps?

Accepted Answer

No. All Watxio plans include unlimited team agents and unlimited contact audience size. You never pay extra when your team grows or your subscriber list expands.

Question 4

Are Meta conversation charges included?

Accepted Answer

Watxio charges 0% markup on official WhatsApp conversation rates. You pay Meta's official base rates directly or through your Meta Business Manager with complete billing transparency.

Question 5

Can I use my existing WhatsApp phone number?

Accepted Answer

Yes! You can migrate an existing phone number to the Official WhatsApp Business API, or activate a clean new virtual/landline number with complete onboarding support from our team.

Question 6

Does Watxio assist with Official Green Tick Verification?

Accepted Answer

Yes, Green-Tick verification application support is included free of charge for eligible business accounts directly within the Watxio dashboard.

Question 7

What is the AI SmartFlow Builder?

Accepted Answer

SmartFlow builder is a visual drag-and-drop workflow canvas for creating automated chatbot flows, handling incoming user queries, routing chats to human agents, triggering webhooks, and integrating with external CRMs like Shopify, HubSpot, or Razorpay.

Question 8

Can I send broadcast campaigns to contacts who haven't saved my number?

Accepted Answer

Yes! Official WhatsApp Business API allows sending pre-approved template messages to opted-in customers, regardless of whether they have saved your contact number in their address book.

Question 9

What support is included with my Watxio subscription?

Accepted Answer

All customers receive 24/7 human support via live chat and phone call, along with free account setup and data migration assistance from our WhatsApp solution specialists.

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