Flagship
Unified Team Inbox
One dashboard, unlimited agents handling WhatsApp chats side-by-side in real time.
Included on every plan · Unlimited usage
15 Feature Suites · One Platform
Every WhatsApp capability —
unlocked & unlimited.
Team inbox, AI Business Brain, visual automation, CRM, broadcasts, Meta Ads, commerce, calling, SLA, CSAT, developer API. One platform. No add-ons.
15
Feature suites
60+
Capabilities
0
Add-ons or upsells
6 mo
Free on every plan
Unlimited agents & seatsUnlimited broadcastsUnlimited contactsUnlimited chatbot flowsGreen-tick assistance0% markup on WhatsApp conversations
01
💬Core Messaging
Team Inbox that scales with your business
A centralized WhatsApp cockpit where your entire team collaborates on every conversation — from first hello to loyal customer.
WhatsApp Templates
Create, submit for Meta approval and manage message templates without leaving Watxio.
Canned Messages
Save time with predefined quick replies for your most-asked questions.
Intelligent Chat Routing
Auto-assign incoming chats to the right agent or team based on your rules.
Internal Notes & @Mentions
Tag teammates and drop internal notes right inside a conversation.
Mobile App API Support
Full mobile API so agents can reply from anywhere, on any device.
02
🧠AI & Automation
AI that actually closes conversations
Train Watxio on your business, then let it draft replies, run flows and resolve tickets — humans jump in only when it matters.
Flagship
AI Business Brain
Upload docs to your Knowledge Base and let AI answer customer queries in your voice.
Included on every plan · Unlimited usage
AI Suggested Replies
Context-aware draft replies so agents ship perfect answers in one click.
Visual Automation Builder
Drag-and-drop flows for onboarding, drip campaigns and multi-step journeys.
WhatsApp Flows
Native in-chat forms, surveys and appointment booking — no external links.
Message & Template Bots
Smart keyword-triggered auto-responders that handle repetitive questions 24/7.
03
👥CRM & Sales Pipeline
A CRM built for chat-first sales
Every contact, tag, deal and touchpoint — organized in one timeline your sales team will actually use.
Flagship
Contact Management
Store, segment and enrich unlimited customer profiles in a unified CRM.
Included on every plan · Unlimited usage
Tags & Custom Fields
Categorize customers with custom tags and capture the data points that matter to you.
Visual Sales Pipeline
Kanban deal board with stages, CRM tasks and owner assignments.
Activity Logs
A complete timeline of every message, note and event per customer.
04
🚀Marketing & Growth
Turn WhatsApp into a growth channel
Broadcasts, click-to-WhatsApp ads, QR codes and trackable links — all measured against real pipeline.
Flagship
Broadcast Campaigns
Send unlimited bulk campaigns to targeted segments with delivery, read and reply analytics.
Included on every plan · Unlimited usage
Meta Ads Integration
Launch and manage Facebook & Instagram click-to-WhatsApp ads from your dashboard.
Lead Capture QR Codes
Custom QR codes that pull leads from stores, packaging and events into WhatsApp.
Short Links & Tracking
Trackable short links so you know exactly which campaign drove which chat.
Opt-in Management
Built-in consent registries keep every campaign 100% Meta-compliant.
05
🛍️E-Commerce
Sell inside the chat
Deep store sync so browsing, buying and post-purchase all live where your customers already are.
Flagship
Shopify & WooCommerce Sync
Deep two-way integration with the world's two biggest commerce platforms.
Included on every plan · Unlimited usage
Order Notifications
Auto-send order confirmations, shipping updates and abandoned-cart nudges on WhatsApp.
Product Catalogs
Share rich products directly in chat — customers browse and buy in-thread.
06
📞WhatsApp Calling
Voice calls — native to WhatsApp
Talk to customers on the channel they trust, with the analytics your team needs.
Flagship
In-App WhatsApp Calls
Initiate and receive voice calls directly through the WhatsApp Business API.
Included on every plan · Unlimited usage
Call Analytics & Quality
Track call history, eligibility and connection-quality metrics in real time.
07
🏢Enterprise Support
Built for support at enterprise scale
SLA-grade tooling, CSAT and audit logs — everything a large support org needs, on every plan.
Flagship
SLA Policies
Automated SLA tracking with breach alerts so nothing slips past your response targets.
Included on every plan · Unlimited usage
CSAT Surveys
Auto-send rating surveys after every closed conversation and pipe scores into analytics.
Advanced Analytics
Team performance, event explorer, template heatmaps and cohort analysis out of the box.
Compliance Logs
Audit trails and compliance registries built for enterprise security reviews.
08
🔌Developer Tools
APIs, webhooks and integrations for builders
Watxio bends to your stack — not the other way around.
Flagship
Developer API
Generate API tokens and plug Watxio into any product or internal tool.
Included on every plan · Unlimited usage
Two-Way Webhooks
Push real-time events out or trigger flows from any external platform.
Google Drive Integration
Attach files straight from Google Drive without leaving the inbox.
09
📊Analytics & Health Monitoring
Know your WhatsApp health at a glance
Proactive monitoring so quality ratings, limits and AI spend never surprise you.
Flagship
WhatsApp Health Snapshots
Proactive monitoring of WABA health, messaging limits and quality ratings.
Included on every plan · Unlimited usage
Cohort Analysis
Deep-dive analytics to track user retention and engagement over time.
AI Usage Tracking
Granular token tracking for Business Brain and Suggested Replies — full cost visibility.
10
🌐Omnichannel & Embeds
Meet customers wherever they land
Website chat, custom commerce webhooks — every touchpoint feeds into one WhatsApp inbox.
Flagship
Embeddable Website Chat
A live chat widget for any site that routes conversations straight into your WhatsApp inbox.
Included on every plan · Unlimited usage
Custom E-Commerce Integrations
A custom webhook system that maps orders from any bespoke website into Watxio.
11
🔔Custom Alerting & Notifications
Never miss a signal that matters
Smart alerts loop the right person in the moment something important happens — VIP messages, SLA breaches, WABA health drops.
Flagship
Custom Alert Rules
Trigger notifications to managers on VIP chats, SLA breaches, or any event you define.
Included on every plan · Unlimited usage
WhatsApp Health Alerts
Auto-notify admins the moment your quality rating drops or messaging limits change — no surprise bans.
Scheduled Reports
Daily, weekly or monthly analytics reports emailed to stakeholders on autopilot.
12
🤖Advanced AI & Knowledge Base
AI that keeps getting smarter
Gap analysis, source tracking and template-bound bots — full transparency into every AI answer, plus the tools to keep improving them.
Flagship
Knowledge Base Gap Analysis
See exactly which questions the AI couldn't answer so you know what to train next.
Included on every plan · Unlimited usage
Source Tracking
Trace every AI reply back to the exact document or URL it was generated from.
Template Bots
Attach dedicated bot flows to WhatsApp templates — a button click seamlessly hands off to a bot.
13
📜Rigorous Compliance & Privacy
GDPR-ready by default
Consent registries, right-to-be-forgotten workflows and immutable audit ledgers — compliance that stands up to any privacy review.
Flagship
Consent Registry & Logs
Immutable ledger of when, where and how every customer opted in to receive messages.
Included on every plan · Unlimited usage
Right to be Forgotten
Built-in identity tools to permanently delete or export any user's data on request.
Immutable Audit Trails
Tamper-proof logs of every consent event, export and deletion — ready for enterprise review.
14
📧Custom Email & White-Labeling
Send system email from your own brand
Plug your own SMTP, design your templates, and monitor delivery — every notification looks and feels like you.
Flagship
Custom SMTP Configuration
Connect your own email server to send transactional emails from your brand's domain.
Included on every plan · Unlimited usage
Email Templates Builder
Design and manage the look & feel of every system email sent to teammates or customers.
Email Delivery Logs
Track delivery status of every outbound system email — bounces, opens and errors, all visible.
15
🛒Native Commerce & Deals
Sell natively — even without Shopify
Carts, orders and deal-linked products live inside Watxio, so revenue forecasting and post-purchase all run on the platform.
Flagship
Native Cart Management
Build, track and manage customer shopping carts over WhatsApp — no external store required.
Included on every plan · Unlimited usage
Order Event Tracking
Granular order timeline — Placed → Verified → Shipped — linked directly to the customer chat.
Deal Products
Attach products or services to CRM deals to forecast pipeline revenue against live inventory.
FAQ
WhatsApp Business API questions, answered
Everything about pricing, limits, setup, security and what's included on every Watxio plan.
Are all 15 feature suites really unlimited on every plan?
+
Yes. Every Watxio plan ships with the full platform turned on — unlimited team seats, contacts, broadcasts, chatbot flows, automations, tags, custom fields, webhooks and API calls. There are no metered add-ons or feature-gated tiers.
Do I need a Meta-approved WhatsApp Business API account to use Watxio?
+
Yes. Watxio is built on the official WhatsApp Business Platform (Cloud API). We help you apply, verify your business, get the Green Tick and connect your Meta WABA in minutes — most teams are live within a single day.
How does WhatsApp conversation pricing work?
+
Meta bills conversations directly by category (marketing, utility, authentication, service). Watxio passes those charges through at 0% markup — you only pay Meta's published rate, and service conversations from user-initiated chats stay free within the 24-hour window.
Can multiple agents share one WhatsApp number?
+
Absolutely. The shared team inbox lets unlimited agents chat from one WhatsApp Business number with assignment rules, private notes, tags, SLA timers, CSAT surveys and full conversation history.
Does Watxio include an AI chatbot and no-code flow builder?
+
Yes. You get an AI agent grounded in your knowledge base plus a visual drag-and-drop flow builder for buttons, lists, forms, conditions, API calls and human handoff — with unlimited flows on every plan.
Can I run click-to-WhatsApp ads and track ROI?
+
Yes. Watxio connects to Meta Ads Manager for click-to-WhatsApp campaigns, tracks every conversation back to the ad, and reports cost-per-lead, cost-per-conversation and revenue attribution inside the dashboard.
Does Watxio support WhatsApp Payments, carts and catalogs?
+
Yes. Send catalog messages, product carousels, single/multi-product messages and checkout links. Native Shopify and WooCommerce connectors sync orders, abandoned carts and COD confirmations into WhatsApp.
Is my customer data secure and compliant?
+
Watxio is GDPR-ready with role-based access, audit logs, data-retention controls, encrypted storage and regional hosting options. Enterprise plans include SSO, custom SLAs and DPA on request.
Still curious? Talk to our team or see the free 6-month offer.
Keep exploring Watxio
Everything you need next
Jump straight into pricing, integrations, industry solutions or hands-on demos — or read the latest WhatsApp Business API playbooks on the blog.
Pricing — free 6 months
Every feature suite unlimited, on every plan, with 0% markup on WhatsApp conversations.
ExploreIntegrations
Native connectors for Shopify, WooCommerce, HubSpot, Google Drive, Meta Ads and more.
ExploreSolutions by industry
See how D2C, EdTech, Fintech and services teams use Watxio in production.
ExploreInteractive demos
Play with the shared inbox, automation, calling and commerce experiences live.
ExploreBlog & playbooks
WhatsApp Business API guides, Meta Ads tactics and AI automation deep-dives.
ExploreTalk to sales
Book a personalized demo, get Green-Tick help or ask about enterprise SLAs.
ExploreZero limits · Zero add-ons
Every feature. Every plan. Zero limits.
Watxio ships with all 15 suites turned on from day one. No upsells, no metered add-ons — try the whole platform free for 6 months.
Your WhatsApp, unlocked
Turn WhatsApp into your #1 revenue channel — in an afternoon.
Green-tick, unlimited broadcasts, AI agents, ads, commerce — everything on, from day one. Free for 6 months, no card required.
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Watxio Live
Last 24h · sample account
2.4M
Messages sent
98%
Open rate
71%
Auto-resolved
₹1.2Cr
Revenue
1,200+ teams onboarded this month